SALESFORCE OMNISTUDIO-CONSULTANT RELIABLE STUDY GUIDE - LATEST OMNISTUDIO-CONSULTANT EXAM BOOTCAMP

Salesforce OmniStudio-Consultant Reliable Study Guide - Latest OmniStudio-Consultant Exam Bootcamp

Salesforce OmniStudio-Consultant Reliable Study Guide - Latest OmniStudio-Consultant Exam Bootcamp

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Salesforce Certified OmniStudio Consultant Sample Questions (Q14-Q19):

NEW QUESTION # 14
A company has an existing OmniScript that gathers customer information. User feedback suggests that the current process requires too much typing because all the data is entered into input text fields. The users also are concerned because there is no validation in the data that is entered, and users can sometimes enter data that contains errors. The required inputs are first name, last name, age, and email, users are also presented a brief questionnaire regarding customer satisfaction.
Which three input elements can the consultant recommend to improve usability and to provide validation?
Choose 3 answers

  • A. Radio Group
  • B. Headline
  • C. Text Area
  • D. Email
  • E. Range

Answer: A,C,D


NEW QUESTION # 15
When designing OmniScripts, which three best practices should consultants recommend to increase user adoption?
Choose 3 answers

  • A. Divide complex processes into sections
  • B. Provide user help text
  • C. Replicate existing processes as-is
  • D. Provide keystroke commands for data entry
  • E. Prefill data for users when possible

Answer: A,B,E

Explanation:
Explanation
When designing OmniScripts, the best practices that should be followed to increase user adoption are:
* Prefill data for users when possible (This reduces user effort and improves data quality)
* Divide complex processes into sections (This makes the script more manageable and user-friendly)
* Provide user help text (This guides the user through the script and clarifies any doubts) The best practices that should not be followed to increase user adoption are:
* Replicate existing processes as-is (This may not leverage the full potential of OmniStudio and may not address the pain points of the users)
* Provide keystroke commands for data entry (This may not be intuitive or accessible for all users and may require additional training)


NEW QUESTION # 16
Which three of the following are functions of a Text Block element in OmniScript?
Choose 3 answers

  • A. Links or images
  • B. Error conditions
  • C. User input fields
  • D. Text formatting
  • E. Table formatting

Answer: A,D,E

Explanation:
A Text Block element in OmniScript can perform three functions: display links or images, apply text formatting, and format tables. A Text Block element can use HTML tags to create hyperlinks or embed images in the OmniScript. It can also use CSS properties to style the text, such as font size, color, alignment, etc. Additionally, a Text Block element can use HTML table tags to create and format tables in the OmniScript


NEW QUESTION # 17
When designing OmniScripts, which three best practices should consultants recommend to increase user adoption?
Choose 3 answers

  • A. Divide complex processes into sections
  • B. Provide user help text
  • C. Replicate existing processes as-is
  • D. Provide keystroke commands for data entry
  • E. Prefill data for users when possible

Answer: A,B,E

Explanation:
When designing OmniScripts, the best practices that should be followed to increase user adoption are:
Prefill data for users when possible (This reduces user effort and improves data quality) Divide complex processes into sections (This makes the script more manageable and user-friendly) Provide user help text (This guides the user through the script and clarifies any doubts) The best practices that should not be followed to increase user adoption are:
Replicate existing processes as-is (This may not leverage the full potential of OmniStudio and may not address the pain points of the users) Provide keystroke commands for data entry (This may not be intuitive or accessible for all users and may require additional training)


NEW QUESTION # 18
A business needs to display installed products for field service technicians on service calls using a mobile device The installed product information must be summarized so the technician can seekey details at a glance. How the technician also needs to sometimes access a list of past service dates for each product.
Which two FlexCards features should the consultant recommend to meet this requirement?
Choose 2 answers

  • A. Use flyouts
  • B. Customize the styling
  • C. Enable the Responsive property
  • D. Use card states

Answer: A,C

Explanation:
The two FlexCard features that the consultant should recommend to meet this requirement are: Flyouts and Responsive property. A Flyout is a pop-up window that can display additional information or actions for a FlexCard. The consultant can use a Flyout to show the list of past service dates for each product, without cluttering the main FlexCard. The Responsive property is a property that determines how a FlexCard adapts to different screen sizes and orientations. The consultant can enable the Responsive property to make the FlexCard display well on mobile devices, such as tablets or phones


NEW QUESTION # 19
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